Internet and Wi-Fi problems are among the most common Windows issues. If your computer shows Wi-Fi connected but no internet, drops connections, or cannot connect at all, this guide walks through proven fixes for Windows 10 and Windows 11.
This guide walks through step-by-step fixes from simplest to more advanced.
Power off modem and router
Wait 30 seconds
Power them back on
Restart the computer
Open Settings > Network & Internet > Status
Click Network troubleshooter
Right-click Start > Windows Terminal (Admin)
Run:
ipconfig /flushdns
Open Settings > Network & Internet > Advanced network settings
Select Network reset
Restart the computer
Open Device Manager
Expand Network adapters
Right-click adapter > Update driver
Open Control Panel > Network and Sharing Center
Change adapter settings
Set DNS properly
Test Ethernet vs Wi-Fi
Check router firmware
Contact ISP if outages persist
Return to the Top 50 Windows Computer Problems hub for more fixes.